Basic Phone Troubleshooting - Power Cycling

Things to check before power cycling the phone

  • Make sure that the phones are plugged into a known good internet connection.
  • Check if there are any loose wires.
  • Make sure that the you use the appropriate power supply for the phone.

 

How to Power Cycle the Phone

  • Unplug the power supply of the phone
  • Wait for 5-10 seconds then plug it back in
  • Wait for the phone to start.
  • Make test calls using the phone to check if it is working properly.
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